Privacy Policy — Pintail Printed

Pintail Printed is committed to protecting your privacy. This policy explains what information we collect, how we use it, and how we keep it safe.

Information We Collect

Name and email address when you submit an inquiry or order
Files you upload (CAD files, images, sketches, STL files)
Order details including product configuration, quantity, and preferences
Payment information — processed securely by Stripe; we never store card details

How We Use Your Information

To fulfil and communicate about your order or custom request
To provide customer support
To improve our products and services

We do not sell or share your personal information with third parties for marketing purposes.

Payment Processing

Payments are securely processed by Stripe. Pintail Printed never sees or stores your full card number. Stripe's own privacy policy applies to payment data. You can read it at stripe.com/privacy.

Uploaded Files

CAD files, STL files, images, and other files you upload are used solely for:

Quoting and discussing your order
Slicing and preparing your model for printing
Manufacturing your product

Uploaded files are not shared with third parties and are deleted after your order is complete.

Cookies & Analytics

We may use basic analytics to understand how visitors use our site. This may involve cookies. No personally identifiable information is collected through analytics.

Contact

If you have any questions about this privacy policy or how we handle your data, please contact us via the Custom Fidget inquiry form.